â“‚ī¸
MindMac Docs
Go to appBlogRoadmapRelease NotesFeature Request
  • 🌏Product Tour
    • â„šī¸What is MindMac?
    • ✨Getting started
    • 🧩Features
  • 👩‍đŸĢHow to...
    • 🚤Activate license
    • 🚲Deactivate license
    • 🔐Add API key
      • 🔑Create OpenAI API Key
      • 🔑Create Azure OpenAI API Key
      • 🔑Create Google AI API key
      • 🔑Create Google Cloud Vertex AI API Key
      • 🔑Create OpenRouter API Key
      • 🔑Create Mistral AI API Key
      • 🔑Create Perplexity API Key
      • 🔑Create Replicate API Key
      • 🔑Create Anyscale API key
    • đŸĻ™Add Ollama endpoint
    • 🌐Internet Browsing
      • 🍒Get Google Search Key
      • 🍊Get Tavily Key
      • 🍇Get You.com Search Key
      • đŸĨGet Serper Key
      • 🍍Get SerpApi Key
    • đŸ–Ĩī¸Use local LLM in MindMac
    • đŸ…°ī¸Change App Icon
    • 🧠Manage Models
  • FAQs
    • 👩‍đŸ’ģLicense code does not match product
    • 🐞Cannot open the app
    • đŸ’ĨInvalid URL or Key issue
    • ❓Common questions
Powered by GitBook
On this page
  1. FAQs

License code does not match product

PreviousManage ModelsNextCannot open the app

Last updated 1 year ago

When you try to activate the license code but get this error License code does not match product, that means that code has been activated on other devices.

At present, the Basic plan enables activation on a single device, the Personal plan allows activation on two devices, and the Standard plan supports activation on three devices. Therefore, if you wish to activate a license on additional devices, you will need to either deactivate the license on one of your existing devices or purchase another license. Please refer to the following steps to carry out these actions.

  • Go to MindMac -> Settings... -> Account or press ⌘ + , to open Account Setting

  • Click Deactivate

  • Click Deactivate to confirm

From now, you can activate the license again on another device.

👩‍đŸ’ģ