> For the complete documentation index, see [llms.txt](https://docs.mindmac.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mindmac.app/faqs/license-code-does-not-match-product.md).

# License code does not match product

When you try to activate the license code but get this error **License code does not match product**, that means that code has been activated on other devices. 

At present, the Basic plan enables activation on a single device, the Personal plan allows activation on two devices, and the Standard plan supports activation on three devices. Therefore, if you wish to activate a license on additional devices, you will need to either deactivate the license on one of your existing devices or purchase another license. Please refer to the following steps to carry out these actions.

* Go to **MindMac** -> **Settings...** -> **Account** or press <mark style="color:purple;">**⌘**</mark> + <mark style="color:purple;">**,**</mark> to open Account Setting
* Click **Deactivate**

<figure><img src="/files/V4IMBUEsauXoKazTN78l" alt=""><figcaption></figcaption></figure>

* Click **Deactivate** to confirm

<figure><img src="/files/ss67SN5Pp9piQu9b0mbO" alt=""><figcaption></figcaption></figure>

From now, you can activate the license again on another device.